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Sheraton Dallas Hotel

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3½-Star
400 North Olive Street
Dallas, TX 75201
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$119
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Welcome to the Sheraton Dallas Hotel

Ideally located in the heart of the Arts and Financial district and minutes from the Convention Center, the Sheraton Dallas Hotel provides everything you need for business or leisure. No event is too big or too small for our expert in-house catering, audiovisual, floral, and convention service departments. Our portfolio of over 260,000 square feet of flexible rooms and ballrooms are some of the largest in the Lone Star State, and make us a favorite choice for productive meetings, world-class events, spectacular city views and large gatherings. You will also enjoy a wide spectrum of dining and entertainment options ranging from Players Sports Bar to Bagels on Bryan coffee house to Pearl Street Caf. A full service health club and sauna as well as indoor and outdoor pools complement the 1,840 comfortable guest rooms and suites. With DART light rail stopping right at the hotel, you?re just a short ride from Dallas's sports and convention complexes, tourist attractions, and nightlife. We are connected to Plaza of the Americas ? an extensive shopping complex featuring an indoor ice skating rink. From intimate gatherings to large-scale conventions, the Sheraton Dallas Hotel is the best choice for a successful event and satisfied attendees. ...read more
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Top Amenities (see all)
  • High speed internet access
  • Indoor Pool
  • Exercise Gym
  • Business Center
  • Restaurant
  • No Smoking Rooms/Facilities
  • Valet Parking
  • Television with Cable
Sheraton Dallas Hotel Hotel Amenities
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  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Brailled Elevators
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Cribs Available
  • Data port Available
  • Exercise Gym
  • Express Checkout
  • Florist
  • Game Room
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High speed internet access
  • Indoor Pool
  • Internet Access
  • Iron
  • Ironing Board
  • Knock Light (Hearing Impaired)
  • Laundry/Valet Services
  • Lounge
  • Meeting/Banquet Facilities
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Porters
  • Refrigerator
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Television with Cable
  • Valet Parking
  • Voicemail
  • Wake-up Service
  • Wheel Chair Access
Choose A Room

Rooms Service Dining Facil. Cost
16 16 15 16 219

Surveyors are split over this "typical convention hotel" in central Dallas: some love the new "Tower Royale – a hotel within a hotel" that offers upscale amenities including a club level floor, rooms with feather beds and 32-inch flat-panel TVs, and a dedicated concierge, but others are brought down by "mediocre service" and "so-so" food, deeming it a "monstrously large", "low-end" conference property.
Priceline Guest Score Card
Overall Quality
user rating 7.5
7.8
Hotel Cleanliness
user rating 8.0
8.3
Hotel Staff
user rating 8.0
8.1
Location of Hotel
user rating 8.0
8.3
Hotel Dining
user rating 6.5
6.8

Hotel Guest Reviews of the Sheraton Dallas Hotel
Our hotel ratings and reviews are from real hotel guests.Priceline.com insures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Group Traveler(5) | Senior Traveler(2) | Traveling as Couple(39) | Solo Traveler(33) | Family with Teens(11) | Family with Young Children(12) | Business Traveler(24)
Traveling as Couple
Ashley from Bentonville, AR
January 31, 2010
Traveling as Couple
9.0
The location was great!
My spouse got sick from the coffee creamer in the room. It was out of date.
Solo Traveler
John from Los Angeles, CA
January 29, 2010
Solo Traveler
3.0
It was clean.
Service was horrible, expensive parking, and really small rooms.

This is one of the nicest rooms I've stayed at. The rooms are the size of a bathroom. I called for towels and it took them 2 hours to bring them. My remote didn't work and it took them 2 hours to replace it. The coffee creamer in the room was bad and had turned to a gel. Toilet keep smelling when one of the other rooms used theirs. And the price of the parking was too high. This hotel is no more than a 2 star and is no way a 3 1/2 star level hotel. It didn't have a refrigerator, which most hotels have at 3 stars and up. ...read more

Business Traveler
Lisa from Hawkins, TX
January 26, 2010
Business Traveler
10.0
Wonderful customer service and comfortable furnishings.
No in room refrigerator.
Business Traveler
William from Bulverde, TX
January 26, 2010
Business Traveler
8.0
The price and location to public transportation. The staff was very helpful.
They charged $8.95 just to receive a package and $9.95 a day for internet.

It was very nice for the price paid. Clean large rooms everything you would expect from a 3.5 / 4 star hotel.

Solo Traveler
Mary from Pecos, TX
January 25, 2010
Solo Traveler
9.0
Easy parking. Very friendly staff. Comfortable room.
Broken ice machines on 2 floors. Pillows too soft.
Business Traveler
Tulio from Weston, FL
January 23, 2010
Business Traveler
9.0
Location and
nice remodeling.
Not completely ready yet.

Good overall, great downtown location.

Traveling as Couple
Lisa from Longview, TX
January 21, 2010
Traveling as Couple
7.0
Public areas and rooms were modern and up to date.
It was incredibly large and a bit difficult to navigate.
Solo Traveler
Ron from Oklahoma City, OK
January 20, 2010
Solo Traveler
9.0
The beds were comfortable and views were fabulous.
Charges for parking and internet access were excessive.

I loved the hotel and the views were amazing. I don't like the fact that you can get free internet access in most moderately priced hotels, but the nicer ones charge a premium. Also $20 for a refrigerator was ridiculous as well as parking for $15 + taxes was excessive. ...read more

Traveling as Couple
Mark from New Baden, IL
January 19, 2010
Traveling as Couple
7.0
Courteous staff.
Very poor lighting in room.

Staff was friendly. However, room was not geared towards petite females. Bathroom lighting and room lighting was very poor, though all light fixtures were on. Magnifying makeup mirror in bathroom could not be lowered for ladies under 65 inches tall. Other than lighting, business traveler would enjoy because of the many electrical outlets in room for connecting rechargeable devices. ...read more

Business Traveler
Tim from Elkridge, MD
January 19, 2010
Business Traveler
3.0
Broken coffee maker; bell staff took so long to bring the cart I got one myself.
Reviews of Sheraton Dallas Hotel
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